Office: (760) 217-6863 Fax: (442) 255-4993
Explore Our FAQS
Welcome to our FAQs section, designed to provide clear answers to common questions about senior healthcare and support services. Empower yourself with knowledge and find the support you need to enhance the quality of life for seniors. Have a question? Explore our FAQs or reach out to our compassionate team for personalized assistance.
How do I know if my loved one needs caregiving services?
Look for signs such as difficulty with daily activities, frequent falls or accidents, worsening health conditions, neglect of personal hygiene, or increasing social isolation. A healthcare professional can also provide guidance on whether caregiving services are needed.
How can I access your caregiving services?
To access our caregiving services, please contact us directly via phone or email. Our team will conduct an assessment to understand your needs and connect you with appropriate caregivers. We also offer a detailed intake process to ensure we match you with the right level of care.
How do I get referred to additional services?
You can request referrals by contacting us with your specific needs or concerns. We have a network of trusted professionals and services, and our team will provide you with the best recommendations based on your situation.
What types of medical equipment do you provide?
We offer a variety of medical equipment, including but not limited to:
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Wheelchairs
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Walkers and canes
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Shower chairs and grab bars
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Oxygen tanks and concentrators
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Incontinence Supplies
Please contact us to check the availability of specific items. It is a case to case basis.
What is involved in the initial assessment?
The initial assessment involves a detailed discussion about the senior's needs, preferences, and any specific health conditions. We will also evaluate the home environment to ensure it is safe and suitable for caregiving.
Who can benefit from your caregiving services?
Our services are designed for seniors who need help with daily activities due to aging, illness, or disability. We tailor our services to meet the specific needs of each individual.
Are your caregiving services available 24/7?
Our caregiving services are generally available during regular business hours. However, we can arrange for extended hours or emergency care based on availability and need. Please reach out to us for specific arrangements.
Are your caregivers trained and background-checked?
Yes, all of our caregivers undergo rigorous training and background checks to ensure they meet our high standards of care and professionalism.
How can I donate or get involved?
We welcome donations and volunteers to help support our mission. You can donate to our organization by sending a check, through a debit or credit card, or participating in our fundraising events. To volunteer or with any questions, please contact us to learn about current opportunities and how you can contribute.
Are there other ways I can support your organization?
In addition to donating and volunteering, you can support us by spreading the word about our services, participating in our events, and connecting us with potential partners or sponsors.
Where are you located?
Our main office is located at 19015 Town Center DR, STE 103, Apple Valley, CA 92308. We provide services across the High Desert area. Please contact us to find out if we operate or if you may qualify for assistance in your area.
How can I contact you?
You can reach us by phone at (760) 217-6863 or via email at info@psbhaven.org. Our office hours are Monday through Friday from 9:00 AM to 5:00 PM.
Can I meet the caregiver before services begin?
Absolutely. We believe in matching caregivers and clients to ensure compatibility. You will have the opportunity to meet and approve the caregiver before they begin providing services.
Can I refer someone to your services?
Yes, we welcome referrals. Please provide us with the details, and we will follow up to discuss how we can assist.
Connect with Us
We're here to assist you in navigating senior care options with compassion and expertise. Whether you're seeking information about our services, interested in volunteering, or looking to support our mission through donations, our dedicated team is ready to help. Reach out to us today to learn more about how we can work together to improve the lives of seniors in our community. Your support makes a difference!